We’ve gathered answers to the questions we receive most often. If you don’t find what you’re looking for, feel free to reach out anytime.
Where is PowderSupplement based?
We are proudly based in the USA, and all orders are shipped from within the country.
Do you ship internationally?
No. At this time, we only ship within the United States.
How long does shipping take?
Orders are processed within 1–3 business days.
Most deliveries arrive in 3–7 business days, depending on your location and carrier.
How much does shipping cost?
Shipping costs are automatically calculated at checkout based on your location and selected shipping speed.
How can I track my order?
Once your order ships, we email you a tracking number so you can follow your package.
What is your return policy?
We accept returns within 30 days of delivery for unused and unopened items in their original packaging.
How do I start a return?
Simply email us at help.powdersupplement@gmail.com with:
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Your order number
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The reason for return
Our team will provide the return instructions.
Can I cancel my order?
Yes, if your order has not shipped yet.
Once shipped, cancellations are not possible, but you may request a return after delivery.
What payment methods do you accept?
We accept all major credit and debit cards, along with secure payment options provided at checkout.
How can I contact you?
📧 Email: help.powdersupplement@gmail.com
📍 Address: 5267 Barker Cypress Rd, Ste Unit 3, Houston, TX 77084, US